Privacy Policy

SecurityFences.com.au is an independent Australian website that connects people and businesses needing security fencing with suitable local contractors. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you use our website.

Information We Collect

When you submit an enquiry through our website, we collect personal information necessary to connect you with suitable contractors. This may include:

• Your name — first and last name
• Contact details — email address and phone number
• Your location — suburb, state, and postcode
• Project information — the type of security fencing you need and details about your project
• Property type — whether the project is residential, commercial, or industrial
• Timing preferences — when you would like the work completed

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, and pages you visit. This helps us improve our website and understand how it is used.

How We Use Your Information

We use the information you provide for the following purposes:

• To match your enquiry with suitable security fencing contractors in your area
• To communicate with you about your enquiry and provide updates
• To improve our service and website experience
• To comply with legal obligations and protect our rights

Information Sharing

We share your enquiry details — including your name, contact information, location, and project requirements — with security fencing contractors who operate in your area. This is the core purpose of our service: enabling contractors to provide you with quotes.

We do not sell your personal information to third parties. We do not share your information with parties unrelated to your enquiry. We may disclose information if required by law or to protect our legal rights.

The contractors we share your information with are independent businesses. Once your information is shared with a contractor, their handling of your information is governed by their own privacy practices, and we encourage you to review their policies.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes using secure server infrastructure and encryption for data transmission.

However, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. We do our best to protect your information but cannot guarantee its absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Withdraw consent for us to use your information at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us through our website or use the details below.

Email: privacy@securityfences.com.au
Website: SecurityFences.com.au/contact/

We are committed to resolving any privacy concerns promptly and transparently.